HOW IT WORKS
Six steps, no mystery.
Collections has a reputation problem because most firms operate in the dark. We run a defined sequence with defined timing, and you can see every account's position every week.
- 01
Free A/R review
We walk your past-due book with you and classify every balance into four buckets. The written assessment — including what to write off — arrives within 48 hours of the call.
- 02
You pick the accounts
Nothing is placed automatically. You choose which accounts we pursue, flag any customer relationships that need extra care, and set the ground rules before we start.
- 03
First demand within 48 hours
Each placed account gets a job-level reconciliation, then a professional written demand within 48 hours — specific invoices, specific amounts, a specific deadline.
- 04
Structured pursuit
A disciplined sequence of written demands and calls — never more than four contact attempts. Escalation beyond that, including any referral to counsel, happens only with your written approval.
- 05
Weekly dashboard
Every week you see exactly where each account stands: contacted, promised, disputed, paid, or recommended for close-out. No black box, no chasing us for updates.
- 06
Trust account & remittance
Recovered funds are held in a trust account, separate from operating money, and remitted monthly with line-item accounting for every dollar collected.
What we don't do
- No consumer collections — commercial, business-to-business claims only
- No harassment, robocalls, or scripts that torch a customer you may want back
- No legal action or attorney referral without your written approval
- No contact with accounts you've flagged as active, sensitive, or in negotiation
- No purchasing of debt — your receivables stay yours
- No upfront fees, retainers, or minimums — we're paid from what we recover, nothing otherwise
Start with the review.
Every engagement begins the same way: a free, written read of your past-due book. Place accounts afterward, or don't — the assessment is yours.